Withdrawals at Galatraders

Trading online is all about mastering the markets and taking advantage of the many trading opportunities in the financial markets. It is therefore important that you are left to focus on that, rather than administrative tasks like making withdrawals. For that reason we have made the process of withdrawing your profits as smooth and hassle-free as possible. Below we answer some of the most frequently asked questions.
What is the withdrawal process at Galatraders?
In order to withdraw your money from your Galatraders account, you will need to ensure that your account has been verified and confirmed. Verifying your identity and account is one of the requirements of the international regulatory bodies and Galatraders is required to strictly follow the KYC or Know Your Customer process, even prior to the implementation of a global regulation on cryptocurrency trading. This process requires Galatraders to verify the identity of its clients and to assess any potential risks of illegal intentions.
What is the verification process and what documentation is required?
When you open a trading account with Galatraders, you will need to provide Galatraders with the following documents in order to verify your identity:
A clear, colored copy of a valid government-issued ID, such as a passport, driver s license or an ID card. The following information must be clearly visible on the ID: Full name, date of birth and picture. Please note that it is vital that the information you have used to register your account, matches the information on the ID document provided.
In order to verify your address, or place of residence, you will need to provide a utility bill, such as water, electricity, gas, local authority waste disposal or land-line phone. This bill needs to contain the following information: Full name and address. Please note that the utility bill you supply to Galatraders needs to be not older than six months. The details on the utility bill must also match the personal details you registered with.
If you have made a deposit using a credit card or have made a deposit on behalf of a third party, you will be required to send verification documents for both parties. You will also need to send a clear, color copy of the front and back of the credit card used. The copy sent needs to clearly show your full name, the expiration date of the credit card, and the first and last four digits of the credit card number. Please note that you may block the middle eight digits of the card number as well as the CVV security code on the back of the credit card and power of attorney (POA) Wealth Management form.
All the required documentation mentioned above must be clear, readable and sent ensuring that all four corners of each document are clearly visible.
It is very important to note that Galatraders is not a tax substitute and we request all our traders to contact the necessary authorities to verify tax implications.
A levy of 20% of the withdrawal amount will be charged upfront to any withdrawal from an account that has not executed more than 400 in turnover.
Once all the required verification documentation has been sent and approved, you can then go to your account and complete a withdrawal form in order to get a withdrawal process started.
How long does it take to withdraw funds from my Galatraders account?
We understand that being able to access your funds quickly and seamlessly is important. We, therefore, offer a quick withdrawal process. The withdrawal process takes only one or two working days. Please note that Galatraders operates from Monday to Friday, excluding weekends and other public holidays or festive days included in the official calendar. It is important to note that in some cases, there may be a delay in you receiving your funds as a result of clearance delays from banking institutions, electronic payment systems and credit cards. Please feel free to contact your banking institution to get more information on their processes.
How does Galatraders withdrawal process differ from other platforms?
We pride ourselves on offering exceptional service and meeting the needs of our clients. In comparison, it takes only 24-48 hours to complete the withdrawal process once your account has been verified, while it could take other platforms up to eight days to process a withdrawal request. Our seamless withdrawal process and the importance we place on giving our clients top quality service as well as reliability and speed in managing their money, is clearly evident when you join the circle. Our existing clients and all those who choose to invest know that their money is safe and secure.
Why has my withdrawal request not been processed?
It takes between 24-48 hours to process a withdrawal request if the account verification process has been completed and approved. Please check the delay times with your banking institution. It is also important to ensure that before you make a withdrawal request that all requirements are met as follows:
Account verification Has the verification documentation been sent according to the requirements?
Promotions Have you met the minimum trading requirements of any promotional terms?
Margins Do you have sufficient usable margin in your account?
Payment method Have you requested a withdrawal through the
correct withdrawal method?
Please note that Galatraders may require additional verification and once all requirements are met your withdrawal will be processed immediately.

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